At MyMedPill, we are committed to delivering your medications safely, securely, and discreetly. Please review our shipping policy below for important information regarding delivery.
1. Shipping Locations
MyMedPill ships to international destinations worldwide. Availability may vary by country. Please refer to our website to confirm whether your location is currently supported.
2. Shipping Options & Charges
We offer reliable shipping options to meet your delivery needs. Shipping fees are calculated at checkout based on your selected method:
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Standard Shipping:
Estimated delivery time of 10–12 business days — $30.00
3. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. You will receive an email notification once your order has been shipped.
Orders placed on weekends or national holidays will be processed on the next business day.
4. Estimated Delivery Times
Delivery times are estimates only and are not guaranteed. Delays may occur due to factors beyond our control, including weather conditions, public holidays, and customs clearance for international shipments.
5. Order Tracking
Once your order is dispatched, a tracking number will be provided via email. You can track your shipment through the India Post tracking system.
6. Discreet Packaging
Your privacy is important to us. All orders are shipped in plain, discreet packaging with no indication of the contents.
7. Restricted Items
Certain medications may be subject to shipping restrictions and may not be eligible for delivery to specific countries. If an item in your order cannot be shipped to your location, we will notify you promptly.
8. Missing or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact our Customer Support team at contact@mymedpill.com. We will investigate and assist you as quickly as possible.
9. Customs, Duties, and Taxes (International Orders)
For international shipments, the recipient is responsible for any customs fees, duties, taxes, or import charges imposed by the destination country. We recommend reviewing your local regulations before placing an order.
10. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact our Customer Support team within 7 days of delivery. We will arrange a replacement or issue a refund as appropriate.
11. Contact Us
If you have questions regarding shipping, delivery, or tracking, please contact us at contact@mymedpill.com.